Shipping

Free shipping on orders over €100

At Laura Domínguez we want you to know exactly when and how your order will arrive. If you have any questions about your delivery, write to us and we will be happy to help.

Email: hola@laura-dominguez.com

Shipping costs

  • Free shipping on orders over €100.
  • For orders below that amount, you will see the shipping cost at checkout before you confirm your purchase.

Processing and delivery times

  • Processing: we prepare your order within 24-48 working hours (Monday to Friday, excluding public holidays).
  • Delivery: between 7 and 14 working days from dispatch to Spain (mainland, Balearic and Canary Islands), Germany, France, Italy and Portugal.

Delivery times are estimates. During high-demand periods (such as Black Friday or Christmas) or due to carrier issues they may be slightly longer; if this happens, we will let you know.

Tracking your order

When your order ships, you will receive a shipping confirmation email with your tracking number. To check the status of your order:

  1. Open the shipping confirmation email.
  2. Click the tracking link.
  3. See the latest information directly on the carrier’s website.

Haven’t received the tracking link? Your order may still be being prepared. You will receive it as soon as it ships and the carrier generates the tracking information. Please also check your spam folder.

Tracking not updating? The carrier may take a few hours to update the information after you receive the shipping email. If it still shows no information after a reasonable time, email us with your order number and we will look into it.

Orders in several parcels

Some items are shipped directly from our suppliers’ warehouses. So if your order includes several pieces, you may receive it in more than one parcel, at no extra cost.

Prices, taxes and customs

All prices include VAT and any applicable taxes or duties. You will not have to pay anything extra when your order arrives.

Delivery address

Please check your address before confirming your purchase. If you spot a mistake, write to us as soon as possible and we will correct it if your order has not yet shipped.

Undelivered or damaged parcels

If your parcel does not arrive within the stated time, arrives damaged or the carrier was unable to deliver it, write to us and we will find a solution together.

Thank you for shopping at Laura Domínguez!